FAQ

Live Online Interactive

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• How do I log in to the Course?

Answer: Once you register for the Course, you will receive an email from ZOOM/ CHI Professional Development with all the LOGON information. The email comes from Zoom/ CHI Professional Development Inc.  Please check your SPAM folder.

 

• How do I receive my Completion Certificate?

 

Answer:   Once the instructor ends the meeting, you will be prompted to take the course survey. The course survey becomes active once the host ends the meeting. If you log out before the host end the meeting, the process will be delayed. 
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Once you complete the course survey, you will be given a course completion code and instructions on how to download/print your CE certificate.

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• What is Live Online Interactive? AKA - Live Online Classes (Synchronous)

Answer: Live online classes are synchronous events organized in a live virtual meeting room (ZOOM) where students and teachers meet together to communicate by voice, video, and chat. Live online classes require students and instructors to be online simultaneously. 

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• Where does it say Live Online Interactive is the same as Live in Person?

Answer. This is indicated on the NYS Office of Profession Website:
http://www.op.nysed.gov/prof/sw/swcefaq.htm

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• Can I complete more hours of online continuing education if the Course includes live interaction with the instructor and other students?

Yes. There is no limit on the number of hours of acceptable continuing education you may take online through a Department-approved provider when the Course includes live interaction with the instructor and other students.