Policy

Instructions for addressing grievances, including contact information

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All complaints and grievances are reviewed by the social work consult within five working days. Formal grievances are required to be written and will be responded to within ten business days. Email – admin@chiprodevelopment.com 

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Instructions for requesting accommodations for individuals with disabilities

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I aim to create a learning experience that is as accessible as possible. If you anticipate any issues related to this course's format, materials, or requirements, please contact me so we can explore potential options.  Michael Chiappone, LCSW michael@chiprodevelopment.com  631.2125009

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Refunds

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If a participant cannot participate in class, they can use the credit towards another course within one year of the scheduled class. Please note:  The participant must cancel before class begins to receive credit.

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Refunds for Bundled Courses  I

f you have purchased multiple courses and are unable to attend one, you can receive course credit towards a future course minus the discount.